Royal Carz — Luxury Cars | Royal Service

FAQ

Frequently asked questions

Everything about buying, selling and trading in your car with Royal Carz. Can't find what you're looking for? Our team is a message away.

General questions

Royal Carz LLC-FZ is a Dubai-based automotive company specialising in the buying, selling and trade-in of quality pre-owned vehicles.

Our inventory includes a variety of pre-owned cars across different brands, models, body styles and price ranges.

You can contact our team through our website enquiry forms, phone or WhatsApp.

Sell your car

Yes. Simply submit your vehicle details through our Sell Your Car form. Our team will review the information and contact you regarding the next steps.

Our valuation considers the vehicle's model, year, mileage, condition, service history, accident history, specifications and current market demand.

Cars with outstanding finance may be considered depending on the circumstances. Our team will review the finance status and explain the required process.

We may consider vehicles with previous accident or repair history. Full disclosure and vehicle inspection are important before a valuation is finalised.

Yes, we buy vehicles registered in all 7 Emirates.

A physical inspection is required before the final valuation and purchase decision.

The timeline depends on the vehicle inspection, valuation, documentation and transaction requirements. Our team will guide you through the process.

Trade-in your car

Yes. You can use the value of your existing vehicle toward the purchase of another eligible vehicle from Royal Carz.

  1. 1Submit
  2. 2Inspect
  3. 3Value
  4. 4Select your car
  5. 5Trade-in
  6. 6Complete the deal

Our team evaluates your existing vehicle and provides a trade-in value. You can then explore available vehicles and use the agreed value toward your new purchase.

Trade-in arrangements depend on the specific transaction. Contact our team to discuss your requirements.

Potentially, yes. The outstanding finance and vehicle value will need to be reviewed before proceeding.

Yes. Trade-in consideration is not limited to the same vehicle brand, subject to our valuation and acceptance criteria.

Buying a car

Absolutely. We encourage customers to inspect the vehicle and understand its condition before completing the purchase.

Yes, test drives are available. Please contact our team to arrange one.

Yes. Subject to vehicle availability, customers may request an independent inspection before purchase.

Our inventory may include GCC-specification and other specifications depending on availability. Vehicle specifications will be communicated for each individual car.

Our prices are based on the vehicle's market value, condition, specifications and other factors. Any negotiation is subject to the individual vehicle and management approval.

Reservations are available. Please contact our sales team for the applicable terms.

Warranty availability depends on the individual vehicle and applicable sales terms. Please confirm the warranty details for the specific vehicle you are considering.

Documentation & delivery

Documentation requirements vary depending on the buyer.

  • Individual buyer: Emirates ID and driving licence.
  • Company buyer: company trade licence; company NOC to register the car in the company's name, on company letterhead with stamp and authorised signatory's signature; POA from UAE Courts if the owner or manager is not present at registration; and the company's RTA traffic code.

Typically, vehicle ownership/registration documents and identification documents will be required.

  • Individual seller: Emirates ID and driving licence.
  • Company seller: company trade licence; company NOC to deregister the car from the company's name, on company letterhead with stamp and authorised signatory's signature; and POA from UAE Courts if the owner or manager is not present at registration.

Delivery may be available depending on the vehicle and destination. Additional charges or conditions may apply.

Yes. We can assist customers from different Emirates, subject to the applicable transaction and registration requirements.

Export assistance may be available depending on the destination country and vehicle. Contact our team to discuss your requirements.

Still have questions?

Talk to our team — we're happy to help with anything not covered here.